Optional Payment Protection
Eligible borrowers may have access to a payment protection product designed to help with qualifying financial hardships, subject to terms, eligibility requirements, exclusions, and applicable fees.
Payment protection is optional. It is never automatically added, and it is never a condition of applying for or receiving a loan.
What it covers
Up to 6 monthly payments per qualifying event, up to 12 payments over the life of the loan.
Eligibility
Available only on eligible loan products, in eligible states, and where you meet the plan's enrollment requirements. Eligibility is confirmed at enrollment, not at application.
Cost
Priced as approximately 1.99% of your monthly loan payment. The exact fee is disclosed before you enroll.
Waiting period
30 days from enrollment
Exclusions
Pre-existing conditions, voluntary resignation, self-employment loss of income, seasonal or contract end-of-term, and events occurring during the waiting period.
Cancellation
Cancel any time. Cancel within 30 days of enrollment for a full refund of fees paid; after that, cancellation applies going forward.
Claims process
Submit a claim request with supporting documentation. Claims are reviewed by the plan administrator, not by the marketplace.
Important disclosures
Payment protection is not insurance in all jurisdictions and availability varies by state and by loan product. Benefits, limits, waiting periods, exclusions and fees are governed by the plan documents you receive at enrollment, which control in the event of any conflict with this page.